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Doug Brooker, formerly in sales at IBM, founded Systems Advisory Services in 1974. The company remains in independent ownership.

Doug first offered customers a range of software development services. One of our strongest and most enduring partnerships is with the NZ Automobile Association (NZAA).

Our first major AA project, in 1996, was a Point-of-Sale (POS) system. We built the system using an existing SASIT sales, order entry and stocking system. The second project was the member database which now has 1.8 million members. Much of our other work has involved integrating back-end systems with new and innovative front-ends.

A variety of customers across multiple sectors

We now provide a range of services to a wide cross-section of customers. These span the commercial, finance/insurance, health and local Government sectors. SASIT supplies hardware and system software to Ports of Auckland, Hynds Pipes and Hutt City Council. Our managed services are provided to Juken, Sheppard Cycles and Synlait Milk. For infrastructure hosting and IaaS our customers include Tegel Foods, Bendon and Helloworld.

SASIT moved to our current head office and data centre in Greenlane, Auckland, in 1991. We moved the first hosted systems, IBM AS/400 servers and storage, into the building during this time.

Our data centres now hosts more than 120 customer instances. Many of these support mission-critical systems, particularly ERPs. Many others are providing back-up and recovery services.

Growing the business

A major change occurred in 2004 when Doug handed over the management reins to new CEO, Phil Martin. Phil, with a background in sales at Data General, Telecom and IBM, has significantly grown the business. We have strengthened our services in the areas of cloud/managed services and facilities management. The organisation now has some 60 staff members. Phil also initiated the move to SASIT, the name we are now known by in the market.

Over this past decade we have build successful business partnerships with a range of vendors. These include NetApp, Oracle, HP and Microsoft and systems software providers such as VMware and CommVault. Our alliances extend to ISVs and ERP vendors, such as Infor, UXC Red Rock and Pegasus Software.

One of SASIT‘s core strengths is our resilience. We are large enough to offer the experience and expertise needed to manage mission-critical systems. Yet we remain small enough to provide individualised services and care that customers want.

Our investment in skills and certifications of our specialist consultants is considerable and on-going. A core strength is our systems design and architecting service. Here our consultants develop and delivers bespoke solutions to meet specific customer needs.

Expanding into Asia

Another long-term relationship is with Equifax, Australasia’s largest provider of credit bureau services. We have managed their IT environment for nine plus years.

In 2011 Equifax pitched for and won the contract to set up a Government credit bureau in Cambodia. We installed two IBM Power Systems to support Equifax’s services which we continue to manage. In 2015, Equifax software was selected for the credit bureau of Indonesia and we provide infrastructure management services there.

Equifax also provides software to the Saudi Arabian Government Credit Bureau (SIMAH). We have been developing a front-end portal to the IBM Power System to manage the credit bureau operations.

Taking on Australia

In 2013 SASIT established an Australian subsidiary, Systems Advisory Services Pty. CEO, Phil Martin, and Group COO, Matt Roberts lead this new business initiative.

This new entity has secured space in third-party data centres in Sydney and Melbourne. In mid-2015 we signed a five year outsourcing agreement with Kmart Tyre & Auto Service. We moved their IT environment from dedicated infrastructure to IaaS and now their ERP system runs across Sydney and Melbourne data centres.

The company's expansion plans include further growth in Australia and Asia. A major focus is the large installed base for IBM System i. We will use the experience from our New Zealand operations to provide managed services to this market.

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Service Desk: NZ: +64 9 580 8790 Australia: 1800 763 490