Unified Communications

What are your current communication consequences?

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Consolidate Your Communications for a Better Future

Unified communications are key in the age of remote working, and you won't believe how simple it can be.. PSTN (Public Switched Telephone Network) calling services and cloud providers such as 8x8 are uniquely positioned to offer a complementary capability that's going to streamline your communications systems with Microsoft Teams for a hassle-free future.

How many landlines and extensions do I need?
Are you wanting to show significant ROI on your communications, video chat, messenger investments?
Different business units, different sharing software
Are you wanting to minimize the number of vendors you manage and have to deal with for troubleshooting?
Not optimised for remote working
Is your team struggling with making phone calls whilst working from home or in the office? Can customers reach out to them through a direct line?

Your own centralised telephony solution that works with Microsoft Teams or whatever collaboration app you use

We have partnered with 8x8 solutions to bring out the most in your communications systems. You need to align your comms system to allow for phone calls, messaging, chatbots and 24-hour day assistance. And it's easier than you might think! We can help you with...

One platform
An all in one, centralized source of truth and communication with a slick UI and ubiquitous look
Bridge into many software
Rooms of integration, sending text messages to service desk and operators and having your own direct number.
A wealth of easy training resources
We take the training off your hands and set you up for a fully managed and enabled staff.
Automation at scale
Streamlined automation where your business can have 24-hour chatbots and support
Automating simple/routine processes like chatbots, messaging, direct phone lines - via a phone system is pretty compelling if you think about it." Since we started the 8x8 journey, we’ve seen them continue to add new features, new capabilities and it just keeps rolling in. So, they are offering continual improvements, and that’s fantastic for us to join in on that transformation.
John Holley, GM Outsourcing and Support at SAS IT
8x8

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